We deliver worldwide, including to the UK, Europe and international destinations. If you are unsure whether delivery is available to your location, please contact us before placing your order.

Delivery charges vary depending on destination, order value, parcel weight and the selected shipping method. UK delivery charges and any free-delivery thresholds are shown at checkout. International delivery charges are also calculated at checkout. All available charges are displayed before payment.

Standard UK delivery typically takes 3–5 working days from dispatch. International delivery normally takes longer and varies according to the destination, customs clearance and local courier service. All delivery times are estimates and are not guaranteed.

Where no specific delivery date has been agreed, UK orders will be delivered within 30 days of order acceptance. International orders will be delivered within a reasonable timeframe.

We send dispatch confirmation and tracking details where tracking is available. We remain responsible for the goods until they are delivered to the address supplied with the order.

For international orders, customs duties, import taxes and local charges are not included in product prices or delivery charges. The recipient is responsible for paying these costs.

We have no control over these charges or customs processing times. Failure to pay may result in delay, return or disposal of the parcel, and a refund may not be possible. By ordering internationally, you accept responsibility for all applicable import costs.

We are legally responsible for the goods until they are delivered to the nominated address. Please inspect your order on receipt and notify us in writing within 5 working days if any goods are damaged, missing or incorrect.

Requests for proof of delivery must be made within 2 months of the delivery date.

It is your responsibility to make sure the delivery information is accurate and complete. We are not responsible for delays, loss or extra costs caused by incorrect or incomplete information, failed delivery attempts, or refusal to pay customs duties.

Additional delivery charges may apply if an order is returned and needs to be sent again.

If you are a UK or EU consumer buying online, you normally have the right to cancel your order within 14 days of receiving the goods. You must notify us in writing if you wish to cancel.

We will refund the price of the goods and the standard delivery charge where applicable. The refund will be made to the original payment method within 14 days of receiving the returned goods or evidence that they have been sent back.

Unless an item is faulty or incorrect, you are responsible for the cost of returning it. International return delivery and customs costs are non-refundable.

Returned goods must be unused, in their original condition and in their original packaging. Please see our Returns Policy for full return instructions and exclusions.

Read our Returns Policy

Business-to-business orders are not covered by statutory consumer cancellation rights unless otherwise agreed in writing.

Delivery can be affected by circumstances outside our reasonable control, including customs delays, courier disruption, extreme weather, industrial action and international transit issues. We will provide updates where possible.